Booking and payment process:
1) Choose the cruise you are interested in: day, evening, hourly, or group;
2) Book it through the form in the “book” tab on the specific cruise page or contact our manager using one of the convenient methods:
* +84-912-688-240 (NHA TRANG: RUS/ENG)
* +84-912-688-673 (NHA TRANG TIẾNG VIỆT)
* +84-918-373-242 (PHÚ QUỐC TIẾNG VIỆT)
* +84-912-688-240 (PHÚ QUỐC RUS/ENG)
*Message on ZALO
*Message on WhatsApp
*Message on Telegram
*Message on Facebook
*info@catamaranvn.com
3) After clarifying all the trip details (date, number of people, additional services), our specialist will provide you with the final cost of your sea journey;
4) To finalize the tour booking, you need to make a deposit of 30% using one of the convenient methods:
4.1 Cash payment (VND/USD/EURO): our manager will come to a convenient place and time for you;
4.2 Bank transfer using bank details:
Nha Trang VND:
Vietcombank
Company name – Công ty TNHH Union Light Viet
bank account Company : 0061001094813 Vietcombank
SWIFT CODE – BFTVVNVX
Lot 343, LKC3, Phu Quy Area, Vinh Truong Ward, Nha Trang City, Khanh Hoa Province, Viet Nam
Phú Quốc VND:
Vietcombank
Company name – Công ty TNHH Union Light Viet – CN Phú Quốc
bank account Company : 1011000634499 Vietcombank
SWIFT CODE – BFTVVNVX
1st floor of An Thoi port operator’s house, Group 4, Quarter 1, An Thoi Ward, Phu Quoc City, Kien Giang Province
USD:
Vietcombank
Company name – Công ty TNHH Union Light Viet
bank account Company : 0061371102733 Vietcombank
SWIFT CODE – BFTVVNVX
Lot 343, LKC3, Phu Quy Area, Vinh Truong Ward, Nha Trang City, Khanh Hoa Province, Viet Nam
4.3 QR Nha Trang:
QR Phú Quốc:
5) The rest amount of trip cost you will need to pay before the yacht departs from our pier on the departure day or in advance, whichever is more comfortable for you.
In case of cancellation more than 24 hours before the start of the trip, the deposit amount is fully refunded. You can reschedule the trip date or get a full refund. In case of cancellation less than 24 hours before departure, the deposit is non-refundable.
Exceptions:
*cases of tour cancellation due to health conditions, with a medical certificate provided;
*poor weather conditions that do not allow our company to operate a sea cruise.
How does catamaran differ from yacht?
Catamaran is a large and comfortable double-hulled boat. It feels like “house on water”. Unlike conventional yacht, cruising catamaran doesn’t roll because of strong waves or wind and moves on water surface smoothly. Therefore, passengers are less predisposed to get seasickness, and they feel on board as comfortable as possible. Shallow draft allows catamaran to reach places that are inaccessible for most general ship.
How many people can be on board?
Our yachts are designed for 20 passengers (Southern Light, Barramundi) and 30 passengers (Easy Life).
Can I get my pet with me?
Any pets are not allowed on board.
What should I wear?
Beachwear is the best option: swimming suit, sunglass, hat, sunscreen, additional light clothes. Don’t worry about shoes as we walk barefoot on board.
Should I take snorkeling equipment with me?
No. We have all necessary snorkeling equipment on board of our catamarans. Besides we have towels, warm wrap in case you get cold and raincoat in case of raining.
Can I smoke on board?
Yes, smoking is allowed at the back of catamaran. Though, it is strictly forbidden to throw cigarettes out in the water. Ashtrays are included on board.
Is there a toilet on board?
Yes, there are toilet rooms on each of our catamarans.
How safe is it to travel by catamaran?
There is all necessary safety equipment on catamaran: dinghy, two liferafts, lifejackets, lifebuoys, fire extinguishers, escape route. Our crew is fully trained and has necessary qualifications. Accompanying staff will instruct you about safety on board at the beginning of your trip.
Do I need to have any special skills for sailing?
No, you do not. It is relaxation for you after all. Our crew accomplishes all navigation and maneuvers.
Seasick
We have medications for seasickness on board. If you tend to feel sick on board then we would recommend you to take medicine for seasickness half an hour prior to departing. Besides you can ask accompanying staff to give you medicine.
